Your care management software implementation project, taken off your plate and finished.
Care management software implementation for NDIS, aged care and youth services providers.
Your team is already flat out. We run the project, handle the data, the setup and the vendor, and keep it moving through go-live and beyond.
Why care management software implementation projects stall
Most providers have bought decent software. What goes wrong is usually everything around it:
- Nobody has the time. The project gets squeezed between rosters and reporting, and slowly stops.
- Nobody owns it. Without one person driving it, it drifts.
- Legacy data is messy, duplicated or in the wrong shape, so it gets migrated badly.
- The system is set up generically, not around how your teams actually work.
- Nobody has written down the process, so every new starter learns it differently.
Multiple legacy systems, one platform
See how FOCUS Connect did it.
Our services
We extract, cleanse and map your data, act as technical lead, run the implementation and the project, build the workflows that make the software pay off, connect your systems by API and build reporting dashboards.
Data Migration
We extract, cleanse and map your data from legacy systems so you go live on information you can trust.
Technical Lead
We run the technical side of your care management rollout, manage the project and act as your liaison with the software vendor.
Workflows and SOPs
We design and document the workflows and SOPs that make the software pay off.
Connected Systems
We link your care management software to your finance, payroll and other systems so data moves across automatically.
Power BI Dashboards
Live dashboards fed by API from your care management and finance software, so you see the numbers without the spreadsheets.
Audit and Health Check
A fixed-scope review of your data, workflows and system setup, with a plain-English report on what to fix first.
How we work
Four steps, from the first call to delivery. You get one person accountable, a written scope and quote before any work starts, a short update every week, and support after go-live.
1. A free initial consultation
We start by understanding where you are.
2. A review of your current environment and data
We look at how the system is set up today, what data you have and where it lives, and what's getting in the way.
3. A clear scope of works and plan
You get a written scope with what's in, what's out, the timeline and a quote, before any work starts.
4. Delivery, with weekly updates and detailed notes
We do the work and send you a short update every week, with notes on what changed and why.
Works with your software
Whichever care management platform you use or are moving to, we work with it, and with its vendor, to get the result.
A consultancy, not a helpdesk
Kris Byrnes has spent more than ten years in IT, implementing systems across multiple software environments for organisations from small and medium businesses right up to enterprise. These days he works almost entirely with NDIS, aged care and youth services providers. Mostly care management software today. If it is a system or process change, we can run it.
Based in Lithgow, working with providers across Australia
Book a free initial consultation and we will tell you plainly what we would do first.
Not sure where your project is up to?
Book a free initial consultation and we will tell you plainly what we would do first.
FOCUS Connect: from multiple legacy systems to one care management platform
We looked at their legacy software and databases, cleansed and mapped the data, and handled the migration and configuration. We ran the project, acted as their contact with the software vendor, and stayed on after go-live to look after the system. The result was a smooth move from several legacy systems to a single integrated care management platform.
