Frequently Asked Questions – IT Services & Support Across Lithgow, NSW & Australia

SynerGisteX is an Australian IT consultancy that provides tailored technology solutions to help businesses improve efficiency, reduce costs, and scale operations.
Our services include IT strategy, software integration, project management, process improvement, and staff training — all designed to streamline your systems and support business growth.

We support businesses in both regional and metropolitan areas across Australia, including:

• Lithgow and the Central West NSW region (Bathurst, Orange, Mudgee, Cowra, Blayney, Oberon)

• Major Australian cities such as Sydney, Melbourne, Brisbane, Canberra, Newcastle, Wollongong, and Adelaide

Whether on-site or remote, our solutions are accessible nationwide.

We work with businesses across a variety of industries, including:

• Healthcare and allied services

• Professional services

• Manufacturing and logistics

• Government and education

• Small to medium-sized enterprises (SMEs)

Our flexible approach allows us to tailor IT strategies to the specific needs of your sector.

Our core services include:

• IT consultancy and strategy development

• Business process improvement

• System and software integration

• Operations and efficiency enhancements

• Cost reduction strategies

• Staff onboarding and training

• Project management and solution architecture

We offer both end-to-end solutions and targeted support for specific projects or challenges.

Absolutely. While our head office is based in Lithgow, we work with clients across NSW and all of Australia. We offer remote services and can also provide on-site support in major cities and regional areas.

You can reach out by:

• Filling out our online contact form

• Emailing us at:

• Calling us directly: +61 431 185 408

We offer free initial consultations to understand your needs and recommend the best solutions for your business.

• We understand both local and national business challenges

• We offer highly tailored solutions — not one-size-fits-all

• We deliver enterprise-level service with a small-business mindset

• We combine IT strategy, technical expertise, and real business insight

• We’re committed to long-term client success, not just short-term fixes

• Yes, we develop and implement custom software solutions to meet the unique operational needs of your business. From choosing the right tools to full implementation and training, we support you at every step.

• Definitely. One of our key strengths is identifying ways to reduce operational and IT costs without compromising service quality. We help businesses streamline workflows, eliminate redundancies, and invest in more efficient systems.

• Yes — we offer hands-on staff training and onboarding to ensure your team is confident using any new tools, systems, or workflows we implement. This is especially helpful for businesses in regional NSW or those without in-house IT departments.

• Yes — we offer both project-based support and ongoing partnerships. Whether you need us for a one-off solution or want long-term IT guidance and support, we’re flexible to your needs.